Privacy Policy
Effective Date: May 31, 2026
FIX MASTER LLC (“FIX MASTER,” “we,” “our,” or “us”) respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit our website or use our appliance repair services in the Denver, Colorado metropolitan area.
1. Information We Collect
We collect information you provide directly to us, such as your name, address, phone number, email address, appliance make and model, and a description of the service issue when you request a quote, book a service call, or contact us. We also automatically collect limited technical data (IP address, browser type, device type, pages viewed, and referring URLs) through cookies and similar technologies.
2. How We Use Your Information
- To schedule, dispatch, and complete in-home appliance repair services across Denver and surrounding communities.
- To communicate with you about appointments, estimates, parts ordering, warranty work, and follow-up.
- To process payments and issue invoices and receipts.
- To improve our website, marketing, and customer experience.
- To comply with applicable Colorado and federal laws.
3. Sharing of Information
We do not sell your personal information. We may share information with trusted service providers (such as payment processors, scheduling software, parts distributors, and SMS/email vendors) strictly to deliver our services, or when required by law.
4. SMS and Email Communications
If you provide your phone number, you consent to receive service-related calls and text messages from FIX MASTER LLC regarding scheduling, technician arrival, quotes, and follow-up. Standard message and data rates may apply. You may opt out at any time by replying STOP.
5. Cookies and Analytics
Our website uses cookies and analytics tools (such as Google Analytics) to understand traffic and improve site performance. You can disable cookies in your browser settings; some features of the site may not function as intended without them.
6. Data Security
We use reasonable administrative, technical, and physical safeguards to protect your information. No method of transmission over the Internet is 100% secure, however, and we cannot guarantee absolute security.
7. Your Colorado Privacy Rights
Under the Colorado Privacy Act (“CPA”), Colorado residents may have the right to access, correct, delete, or obtain a portable copy of their personal data, and to opt out of targeted advertising or the sale of personal data. To exercise any of these rights, contact us using the information below. We will respond within the timeframes required by law.
8. Children’s Privacy
Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children.
9. Third-Party Links
Our site may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The “Effective Date” at the top reflects the latest revision. Continued use of our site or services after changes are posted constitutes acceptance of the updated policy.
11. Contact Us
FIX MASTER LLC
Denver, Colorado
Phone: (720) 952-7062